Click Yes, Reset Citrix Workspace or Yes, Reset Citrix Receiver, and then click OK.
Be aware that you may lose all favorites configured on this device, and you will lose all settings configured on the app. Click Reset Citrix Workspace or Reset Citrix Receiver.Right-click the Workspace/Receiver icon in the system tray.Run a Windows search for Workspace or Receiver to reopen Citrix Workspace app/Receiver, entering your login credentials if prompted.In the Windows system tray, right-click the Workspace/Receiver icon and click Exit.Click the drop-down next to your name in the upper-right corner of the menu, and then log off.Click the drop-down next to your name in the upper-right corner of the menu.Click Details, and then click Add to Favorites. Go to the APPS or DESKTOPS tab, and find the desired application.In the FAVORITES tab, click Details next to the application that will not open.If one or more applications are missing from your menu of previously selected applications, or you cannot launch an application, refresh Citrix Workspace app/Receiver: Method 1 To keep the IUanyWare environment up to date, applications are frequently added, modified, or moved to a new location within the environment. Refresh your application in Citrix Workspace app or Citrix Receiver for Windows
